d8b Forum

Hi guys and girls. please can someone help me as I am getting nowhere with Mackie (What a surprise) I have just had to have my d8b repaired for the first time in 10 years. I have a licensed version 5.1. I had a new hard drive put in the rack along with memory new floppy disc etc. I have 5.1 loaded on it but need the authorisation code to unlock it. But since it's 10 years since I upgraded I can't find my authorisation code anywhere. Mackie have issued a licence for me but tell me my.mackie is down so they can't get me the authorisation code for the software to run. i have threatened to sue them because I have been without my desk for 3 weeks now and losing money in the studio. They tell me I can run v3.0 but my original discs don't work. (too old) They say I can download from their website but when I click the link an error appears. I am desperate here guys. Does anyone know where I can download v 3.0 or better still an authorisation code for v5.1 because after speaking to Mackie tech I don't have a lot of confidence in them.
Thanks in anticipation
Andy

Hi pianoman23,

I've had some troubles with my 5.1 license recently, you can read here about this subject: viewtopic.php?f=2&t=856

I've checked "my.mackie.com" right now, and it's working fine to me. Perhaps you should check if you can access, as I do. Once in, you should find your unlock codes in "Your orders", by following the link of the v5.1 you purchased.

Kind regards.

The OS 3 download page is here.

It may not have been a good idea to threaten Mackie so hastily. I realise your frustration but you may need to keep them on side.

Peter

The link to download the exe doesn't work guys

Works for me. Both Mac and Windows.

Peter

All sorted now guys. Managed to find my authorisation code. Thanks for your help.

Hmmmm.

reteP

WAC

pianoman23 wrote:...All sorted now guys...

Nice to read that

Kind regards.

Why do you say Hmmmm Pete??